Support¶
Need help with Lawwwing Audit API? Our support team is here to assist you with setup, integration, troubleshooting, and enterprise solutions.
Contact Information¶
Email Support For general or technical inquiries, contact:
📧 hello@lawwwing.com
Support Hours¶
| Region | Hours (Local Time) | Time Zone | Notes |
|---|---|---|---|
| Global (Email) | 24/7 | UTC | Responses typically within 24 hours |
Priority support and extended coverage are available for enterprise customers.
Self-Service Resources¶
Before contacting support, you can often find answers here:
- API Reference — endpoint and parameter documentation
- FAQ — common questions about detection, formats, and deployment
Service-Level Agreement (SLA)¶
Enterprise customers benefit from an SLA that includes:
- Guaranteed 99.9% uptime
Reporting Issues¶
When reporting a problem, please include:
- The endpoint or SDK method you were using
- Your request ID (from the API response, if available)
- A short description of the issue and steps to reproduce
- The timestamp of the request (UTC preferred)
This helps our engineers investigate faster.